Terms of Service
Last updated November 9, 2026
These terms are an agreement between ChapelWave ("we") and the church or organization that creates a ChapelWave account ("your church"), including everyone your church invites to use it. By creating an account or using ChapelWave, you agree to these terms. If you're accepting them for a church, you confirm you're allowed to do so on its behalf.
1. The service
ChapelWave helps churches prepare bulletins, social media posts and graphics, event plans and volunteer schedules. Features depend on the modules your church subscribes to. We may improve, change or retire features over time, and we'll give reasonable notice before removing something your church relies on.
2. Accounts and your team
- Keep your sign-in details private, and tell us promptly if you think an account has been misused.
- Your church's administrators decide who has access, and your church is responsible for what its team does in ChapelWave.
- The information you give us must be accurate, and accounts must be used by adults.
3. Free trial, plans and billing
- New churches get a free 30-day trial. No card is required, and nothing is charged automatically when it ends.
- After the trial, or if a subscription ends, your church's account becomes read-only: you can still view and download what you made, but not create or change things, until you subscribe.
- Subscriptions are billed monthly or yearly, in advance, through Stripe at the prices shown when you subscribe, and renew until cancelled. You can cancel any time from the Billing page; you keep access until the end of the period you've paid for. Payments already made aren't refunded unless the law requires it.
- If we change prices, we'll tell you at least 30 days before the change affects your church.
4. Your church's content
Everything your church puts into ChapelWave, including text, photos, logos and lists, remains your church's. You give us permission to store, process and display it, and to send it to the services described in our Privacy Policy, only as needed to provide ChapelWave to you. You confirm you have the right to use what you upload, including photos of people and any personal details of members or volunteers.
5. Writing help, graphics and posting
- Writing help suggests wording using AI. Suggestions can contain mistakes, so review them before you use them. Nothing changes until someone at your church accepts a suggestion.
- Your church is responsible for reviewing and approving bulletins and posts before they're printed or published. ChapelWave publishes to social media only what your church has approved, through the accounts your church connects.
- Your use of Facebook, Instagram and Planning Center is also governed by those services' own terms.
6. Acceptable use
Don't use ChapelWave to break the law; to infringe anyone's rights; to send spam; to upload anything harmful, harassing or that you don't have permission to share; or to try to get into accounts or systems that aren't yours. We may suspend access that puts other churches or the service at risk.
7. Availability and support
We work to keep ChapelWave running and your data backed up, but the service is provided "as is" and may sometimes be unavailable. Keep your own copies of anything you can't afford to lose; you can download your church's data at any time. For help, email support@chapelwave.com.
8. Limitation of liability
To the extent the law allows, ChapelWave is not liable for indirect, incidental or consequential damages, or for lost data or profits, and our total liability for any claim relating to the service is limited to the amount your church paid us in the 12 months before the claim.
9. Ending the agreement
Your church can stop using ChapelWave and delete its account at any time. We may end or suspend an account for a serious or repeated breach of these terms, and will give notice when we reasonably can. After an account ends, we handle its data as described in the Privacy Policy.
10. Changes to these terms
We may update these terms. If a change is important, we'll notify account holders at least 30 days before it takes effect. Continuing to use ChapelWave after that means you accept the updated terms.
11. Governing law
These terms are governed by the laws of the State of Arkansas, United States.